Privacy Policy
This policy sets out how Officential uses and protects any information that you share with Officential when using this website. Officential are compliant with the Irish Data Protection Acts 1988 and 2003 and also the GDPR, which enters into force 25th May 2018.
We respect your trust in us to use, store and share your information. In this notice, we explain how we collect personal information about you, how we use it and how you can interact with us about it.

Officential is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. By using the Officential website, you consent to the data practices described in this statement.

What we collect
Officentia lcollects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Officential also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Officential. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Officential for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Officential web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Officential public message boards, this information may be collected and used by others. Note: Officential does not read any of your private online communications.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Officentia lencourages you to review the privacy statements of Web sites you choose to link to from Officential so that you can understand how those Web sites collect, use and share your information. Officential is not responsible for the privacy statements or other content on Web sites outside of the Officential and Officential family of Web sites.

Use of your Personal Information
Officential collects and uses your personal information to operate the Officential web site and deliver the services you have requested, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails to inform you of other products or services available from Officential.
  • We may share your data with necessary third parties, as part of delivering our service.
  • From time to time, we may also use your information to contact you to conduct research about your opinion of current services or of potential new services that may be offered. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Officential keeps track of the Web sites and pages our customers visit within Officential, in order to determine what Officential services are the most popular. This data is used to deliver customized content and advertising within Officential to customers whose behaviour indicates that they are interested in a particular subject area.

Controlling your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anyone for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
  • Officentia ldoes not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent
  • Officential web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Officentia lor the site; (b) protect and defend the rights or property of Officential; and, (c) act under exigent circumstances to protect the personal safety of users of Officential, or the public.
  • If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
  • You may request details of personal information which we hold about. If you would like a copy of the information held on you please write to Officential, Data Protection Team, 48 Mount Street Upper, Dublin 2, Ireland.
  • You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information.
  • If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Use of Cookies
The Officential Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Officential services or Web sites you visit.

Security & Retention of your Personal Information
Officential secures your personal information from unauthorized access, use or disclosure. Officential secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

We only ever retain personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. Officential shall not retain data for no longer than is necessary to fulfil the lawful purpose of data processing.

Changes to this Statement
Officential may change this policy from time to time, to reflect company and customer feedback, by updating this page. Officential encourages you to periodically review this Statement to be informed of how Officentialis protecting your information.

This policy is effective from 25th May 2018.

Contact Information
Officential welcomes your comments regarding this Statement of Privacy. If you believe that Officential has not adhered to this Statement, please contact a member of our Data Protection Team at We will use commercially reasonable efforts to promptly determine and remedy the problem.

For further information on your rights and the General Data Protection Regulation, please contact:
Office of the Data Protection Commissioner
Canal House
Station Road
Co Laois
R32 AP23